Sharjah Electricity & Water Authority

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4 years ago

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Restructuring, Change Management and Redesign – SEWA (Sharjah Electricity & Water Authority)

SEWA has been successfully providing continuous water, electricity and gas supply to local residents of Sharjah for years and is considered to be the best utilities in the world. However, the company was suffering a major problem with employee satisfaction. Hence, the organization required an expert person to create a solution to provide a better work environment and increase the efficiency of employees.

With the help of excellence model (a framework that encourages cooperation and collaboration that is required to achieve a specific goal) measure the current mindset of employees towards the organization
Learn about the causes and effects of employee dissatisfaction
Designing an employee satisfaction survey and provide it online as well as offline
Analyze the root cause of employee dissatisfaction and depending on the results, study if the problem is to a specific community of people within the organization or gender
Provide a methodology with the help of tools and techniques to determine the results of the survey, provide solutions to concerns and implement through different internal channels like HR policy
Enriching employee confidence using motivational techniques

Craft an engagement strategy - this will help in communicating expectations of employees from the organization and create a plan of action
Design and execute – Seven Phase technique of formulating and Executing the Survey.
Create a survey that is available offline as well as online
With the help of top down approach find problems of employee dissatisfaction

Able to gauge the current employee satisfaction score
Open work environment as employees are able to share their views and opinions anonymously
Formulate an action plan against the issues and concerns raised by the employees
Updating and restructuring the organisation as per current practices

Restructuring, Change Management and Redesign – SEWA (Sharjah Electricity & Water Authority)

With the help of excellence model (a framework that encourages cooperation and collaboration that is required to achieve a specific goal) measure the current mindset of employees towards the organization

Learn about the causes and effects of employee dissatisfaction

Designing an employee satisfaction survey and provide it online as well as offline

Analyze the root cause of employee dissatisfaction and depending on the results, study if the problem is to a specific community of people within the organization or gender

Provide a methodology with the help of tools and techniques to determine the results of the survey, provide solutions to concerns and implement through different internal channels like HR policy

Enriching employee confidence using motivational techniques

Craft an engagement strategy - this will help in communicating expectations of employees from the organization and create a plan of action

Design and execute – Seven Phase technique of formulating and Executing the Survey.

Create a survey that is available offline as well as online

With the help of top down approach find problems of employee dissatisfaction

Able to gauge the current employee satisfaction score

Open work environment as employees are able to share their views and opinions anonymously

Formulate an action plan against the issues and concerns raised by the employees

Updating and restructuring the organisation as per current practices